WEBSITE CARE & HOSTING

Managed Website Care and Hosting with Ongoing Support After Launch

Your website needs ongoing attention after launch. DigiWave provides managed website care and hosting to help keep it maintained, updated, backed up, monitored, and supported according to the care plan you choose.

WEBSITE CARE FEATURES

Ongoing Website Care Built Around Maintenance, Monitoring and Support

Reliable Hosting

Fast, secure hosting that keeps your website online.

Security Monitoring

Protection against malware, risks, and vulnerabilities.

Automatic Updates

WordPress, theme, and plugin updates handled for you.

Technical Support

Help when you need changes, fixes, or guidance.

Backups

Regular backups so your website can be restored.

WEBSITE CARE PACKAGES

Choose the Right Website Care Plan for Your Business

BASIC CARE PLAN

R 350/mo

Best for smaller websites that need reliable hosting, updates, backups, and basic monthly care.

  • Managed WordPress hosting
  • Monthly plugin + theme updates
  • Monthly security + performance check
  • Uptime monitoring
  • Monthly backups
  • Minor content/layout fixes
  • Support response within 12 business hours
  • Basic website health monitoring

Recommended

STANDARD CARE PLAN

R 550/mo

Best for businesses that need regular website updates, stronger backups, content help, and ongoing support.

  • Everything in Basic Care Plan
  • Updates every 2 weeks
  • Weekly backups
  • Urgent support via email/WhatsApp
  • Content uploads included
  • Minor design adjustments
  • Limited layout fixes
  • Improved website care and monitoring

PREMIUM CARE PLAN

R 850/mo

Best for businesses that want priority support, advanced security, performance care, and ongoing website improvements.

  • Everything in Standard Care Plan
  • Priority support
  • Weekly plugin, theme + core updates
  • Performance optimisation
  • Advanced security monitoring
  • Malware scanning
  • Monthly website report
  • Up to 1 hour of website edits per month
  • Faster response time for urgent issues
WHY ECOMMERCE HOSTING MATTERS

Online Stores Need More Than Standard Website Care

Online stores handle products, payments, customer information, and orders, so they need additional ongoing care. DigiWave’s eCommerce care plans include store maintenance, backups, monitoring, and checkout-related checks according to the plan you choose.

Checkout & Payments

Ongoing checks help identify issues affecting checkout and payment-gateway functionality.

Store Data

Products, pricing, stock, customer data, and orders all rely on a well-maintained store environment.

Customer Accounts

Online stores may manage customer details, order history, and account activity that need ongoing care.

Checkout Performance

Regular maintenance and performance checks help keep the shopping and checkout experience working as intended.

Daily Backups

Frequent store changes make daily backups an important recovery layer for products, orders, and website data.

Store Health Monitoring

Ongoing monitoring helps surface website and store issues that may need attention.

ECOMMERCE CARE PACKAGES

Choose the Right eCommerce Care Plan for Your Store

ECOMMERCE BASIC CARE

R 650/mo

Best for smaller online stores that need reliable WooCommerce hosting, updates, backups, and basic care.

  • Managed WooCommerce hosting
  • Monthly WooCommerce, plugin + theme updates
  • Monthly security + performance check
  • Uptime monitoring
  • Daily backups
  • Checkout + payment gateway health check
  • Minor content/layout fixes
  • Support response within 12 business hours
  • Basic store health monitoring

Recommended

ECOMMERCE STANDARD CARE

R 950/mo

Best for growing online stores that need regular updates, daily backups, product support, and better store monitoring.

  • Everything in eCommerce Basic Care
  • Updates every 2 weeks
  • Daily backups + restore support
  • Urgent support for store issues
  • Product/content uploads included
  • Basic sales tracking check
  • Minor design adjustments
  • Checkout error support
  • Payment confirmation checks
  • Improved store care and monitoring

ECOMMERCE PREMIUM CARE

R 1 450/mo

Best for busy online stores that need priority support, stronger security, performance care, and ongoing store improvements.

  • Everything in eCommerce Standard Care
  • Priority support
  • Weekly WooCommerce, plugin, theme + core updates
  • Advanced security monitoring
  • Performance optimisation
  • Malware scanning
  • Broken checkout / critical bug emergency fixes
  • Monthly website and store report
  • Order and payment overview checks
  • Up to 2 hours of website edits per month
  • Faster response time for urgent store issues
READY TO KEEP YOUR WEBSITE RUNNING SMOOTHLY?

Let’s Keep Your Website Secure, Updated, and Supported

Book a free, obligation-free consultation and let’s look at your current website setup, what support you need, and which managed hosting plan will help keep your website protected, updated, and running properly.

Free consultation • No obligation • Clear guidance before you decide

Hosting Consultation

Get clear guidance on the right care plan for your website.

  • Review your current website setup
  • Look at hosting and support needs
  • Recommend the right care plan
  • Give you a clear next step